Last updated: October 2024.

AIKIN LITTLES respects the privacy rights of its online visitors ("you", "your", "yours") and recognizes the importance of protecting the information collected about them. We have adopted a Privacy Policy that guides how we collect, store, and use the information that you provide us with.

 

This Privacy Policy applies when you access or use our websites, shop in our pop-ups, communicate with us through our customer support channels or via social media, and otherwise interact with us. We may in the future provide different, or additional notices of our privacy practices for certain products, services, or activities, in which case those notices will supplement or replace the disclosures in this Privacy Policy. 

 

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we may link and AIKIN LITTLES is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details, as well as the Privacy Policy of our web host, Wix, for further details.

 

We also retain the right to amend, or update, this privacy policy. Any changes to this policy will be reflected by revising the date at the top of this policy. Please review this Privacy Policy regularly to stay informed.

 

Processing customer data:

At Aikin Littles, we process the information you provide in order to deliver the requested service and handle invoicing. The data provided will be retained for as long as the business relationship is maintained or for the necessary time to comply with legal obligations and address potential liabilities arising from the purpose for which the data were collected. The data will not be disclosed to third parties unless there is a legal obligation to do so. You have the right to obtain confirmation on whether Aikin Littles is processing your personal data, and therefore you can exercise your rights of access, rectification, erasure, data portability, objection, and restriction of processing before Aikin Littles, via the email address hello@aikinlittles.com. Please identify yourself sufficiently in your request through electronic means or, failing that, by submitting a duly signed request. However, if Aikin Littles has reasonable doubts regarding the identity of the individual submitting the request, additional information may be requested to confirm your identity. Additionally, if you feel that your rights have not been fully satisfied, you can file a complaint with the national data protection authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

We also request your authorization to offer you products and services related to those already contracted and to retain you as a customer.
 

Processing user data:

At Aikin Littles, we process the information you provide in order to deliver the requested service or send you the requested information. The data provided will be retained until you request the cessation of this activity. The data will not be disclosed to third parties unless there is a legal obligation to do so. You have the right to obtain confirmation on whether Aikin Littles is processing your personal data, and therefore you can exercise your rights of access, rectification, erasure, data portability, objection, and restriction of processing before Aikin Littles, via the email address hello@aikinlittles.com.

Please identify yourself sufficiently in your request through electronic means or, failing that, by submitting a duly signed request. If Aikin Littles has reasonable doubts regarding the identity of the individual submitting the request, additional information may be requested to confirm their identity. Additionally, if you feel that your rights have not been fully satisfied, you can file a complaint with the national data protection authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

 

Information about cookies:
Our site does use cookies which we can access when you visit our site in the future. There are four types of cookies:

1. Website functionality cookies. These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.

2. Website analytics cookies. We use these cookies to measure and analyze how our customers use the website. This allows us to continuously improve our website and your shopping experience.

3. Customer preference cookies. When browsing or shopping online, the website will remember preferences you make (for example your user name, language or location). This makes your browsing experience simpler, easier and more personal to you.

4. Targeting cookies or advertising cookies. These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.

 

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future. If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

 

Marketing opt-in and opt-out: 

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:

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1. Email alerts for new products, features, enhancements, special offers, contests, and one-off marketing promotions. Such alerts may include marketing information about AIKIN LITTLES, our subsidiaries or selected business partners. We do not sell or otherwise pass your details to third parties for marketing purposes.
    

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular notification. Simply follow the indications in the e-mail.

AIKIN LITTLES collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by AIKIN LITTLES. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfill your order. Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.

 

Information we collect directly from you:

We collect information you provide directly to us, such as when you open an account, place an order, ask to receive emails or text messages, contact customer service, submit comments or reviews, respond to surveys or quizzes, enter into sweepstakes or other programs, or interact with us on social media. The types of personal data we may collect directly from you include:

• Contact information, such as your name, email address, mailing address, and phone number;

• Account information, such as your username and password; and

• Optional information you may choose to provide, such as your social media handles, makeup and color preferences, age range, gender, product reviews, comments to articles, responses to surveys or quizzes, and the content of communications with our customer support team.

If you make a purchase from us, we work with a third-party payment processor to collect and process your payment information.

How this information may be used, including anyone it might be shared with:

AIKIN LITTLES may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. In other words, where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
 

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies. We collate information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

 

How can you access/change personal information Aikin Little maintains:

If for any reason you are concerned that the personal information held by AIKIN LITTLES is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Only you have access to your personal data from the website using your password and User ID.

 

You can access, correct, or delete certain information stored within your online account, including your profile, contact, payment, and shipping information, at any time by logging into your Aikin Littles account. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks.
 

Aikin Littles is based in the European Union (SPAIN), and we, and our service providers process and store personal data on servers located in the EU and other countries. Where required by law, we provide adequate protection for the transfer of personal data in accordance with applicable law, such as by obtaining your consent, relying on the European Commission’s adequacy decisions, or  by executing standard contractual clauses. 
 

Protecting rights & safety:
Aikin Littles may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of Aikin Littles, any of our users, any users-of-users, or any member of the general public, with or without notice to you.

 

Children (underage):

Our websites are not designed for children under the age of 18. If you are a parent or legal guardian and you believe that a child has provided personal data to us without your consent, please contact us at hello@akinlittles.com.